ESPN’s Ombudsman Responds to TheBigLead.com Attack

ESPN's Ombudsman, Le Anne Schreiber, got a lot of email during her first week on the job.  Most of it was in regards to ESPN Radio's "talent," Colin Cowherd, attacking competitor TheBigLead.com over FCC owned and controlled airwaves.  And so Le Anne has responded.

Some of the politer terms my correspondents used to describe Cowherd's behavior were immature, irresponsible, arrogant, malicious, destructive and dumb. I agree.

The official response from ESPN's communication department was: "Our airwaves should not be used for this purpose. We apologize." It is the kind of bland public statement that does little to assuage the anger and distrust of ESPN's audience over an episode like this. I could not tell from that statement how seriously ESPN regarded the offense, so I contacted Traug Keller, senior vice president, ESPN Radio, to get a clearer idea of ESPN's reaction.

Keller responded immediately to my request for an on-the-record statement. "We talked to Colin Cowherd, and we talked to all our radio talent, making it clear that you cannot do this," Keller said Friday. "Our airwaves are a trust, and not to be used to hurt anyone's business. Such attacks are off limits. Zero tolerance. I can't say it any stronger."

That's all good and well.  This is a nice par effort for someone on the first week on the job.  But it's certainly not the end.  At least it shouldn't be.  Traug Keller should fire Cowherd.  He acted as an agent of ESPN (and Disney) in an illegal action against another company.  The dollar figures involved in this episode may be relatively small to ESPN, but not to TheBigLead.com. No matter the dollar figures, this was still an act of corporate sabotage.
Next, the FCC should look into ESPN Radio.  It's their airwaves.  They should get a full understanding of how and why ESPN Radio decided to abuse the privilege of broadcasting over those airwaves to help destroy a competitive business.

ESPN may not have had a policy about this sort of behavior before, and will likely hide behind that fact as a reason for not giving Cowherd the boot right now.  But they probably don't have a policy in writing against "talent" going berserk and burning down the entire city of Pittsburgh in some egomaniacal fit either, and that would probably get one of their guy fired.

Then again, maybe the guys at ESPN have already anticipated such a scenario.

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